BiteRapid.com’s Return Policy: Your Satisfaction Guaranteed
At BiteRapid.com, your happiness and satisfaction with every purchase are our top priorities. If for any reason you are not completely satisfied with your order, we provide a simple and straightforward return process.
Return Timeframe: You have a 30-day period from the date of delivery to initiate a return. Eligibility Criteria: Items must be unused and in the same condition that you received them.
Initiating a Return:
- Download and fill out the return form available on our website.
- For Defective Products: Please provide a clear description of any defects, incorrect items, or shipping damages.
- For Customer Remorse: Indicate if the item was not as expected or does not meet your needs.
Product Condition for Returns: We accept returns only for products in new condition, including the original packaging.
No Restocking Fees: We do not charge restocking fees. You will receive a full refund of the product price.
Responsibility for Return Shipping Costs: Regardless of the reason for the return, the customer is responsible for the return shipping costs.
Refund Procedure:
- Inspection: All returned items will undergo an inspection upon arrival.
- Refund Issuance: If the return is accepted, we will process a refund to your original payment method in USD.
Additional Details:
- Exchanges: Direct product exchanges are not currently offered.
- Return Method: Returns should be sent through the mail.
- Refund Timing: Refunds are generally processed within 15 business days.
- Currency: All transactions and refunds are processed in USD. Refunds will be converted to your local currency.
- Return Label: Can be downloaded and printed from our website.
Policy Compliance: Our policy is in full compliance with U.S. consumer rights and regulations.
For any inquiries or assistance with the return process, our customer service team is here to help.
Thank you for shopping with BiteRapid.com!